1. Scope
This notice describes how TransFleet processes account, user, fleet, driver, dispatch, telemetry and delivery information when an organisation uses the platform.
2. Information processed
Depending on enabled modules, TransFleet may process account identifiers, contact information, vehicle and driver records, location events, operational orders, proof-of-delivery references and payment-related records.
3. Security and access
Access is controlled through authenticated sessions and role-aware workflows. Operational requests are scoped to the client account. Organisations remain responsible for granting appropriate access and protecting their own integration credentials.
4. Retention
Retention requirements vary by operational, contractual and legal need. A production rollout must agree retention periods, deletion procedures and backup expectations before data is introduced.
5. Your responsibilities
Customers must ensure that they have a lawful basis to provide personal and operational information to TransFleet and must provide appropriate notices to their own staff, drivers and customers.
6. Contact
For privacy questions, contact privacy@transfleet.co.za.