Frequently asked questions

Clear answers for
operational teams.

These answers describe the current product direction. Your implementation plan confirms the exact modules and integrations enabled for your organisation.

What is TransFleet?+

TransFleet is a SaaS operations platform for transport teams. It brings fleet, driver, dispatch, tracking, delivery and commercial workflow data into a controlled workspace.

Does the dashboard use test records?+

No. The dashboard consumes TransFleet API endpoints. When your account has no provisioned data, it shows an explicit empty state.

How does tenant separation work?+

The application scopes API requests to the authenticated client account. The BigQuery design uses a tenant-specific business table convention for operational datasets.

Can we integrate a tracker provider?+

Yes. The platform includes a tracker webhook route and latest-location API contract. Provider mapping and production validation are completed during the telemetry phase.

Can different staff have different access?+

Yes. Roles are part of the account session and should be enforced on each workflow as it is implemented.

Will TransFleet replace our current processes overnight?+

No. Use the phased rollout in the implementation plan: establish the data foundation, finish one workflow, validate it, then expand.

Where can we ask an implementation question?+

Use the contact page to start a scoping conversation with the TransFleet team.